ServBay ("we", "our", "us") is dedicated to providing high-quality services to our users. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services. By subscribing to our services, you agree to this Refund Policy.
The Free Plan is available at no cost to users. As it is a free service, no refunds are applicable for the Free Plan.
Pro Plan users who opt for an annual subscription are eligible for a 14-day free trial period. During this trial period, users can evaluate our services without any financial commitment.
Pro Plan users who opt for a monthly subscription do not have a free trial period. The monthly subscription fee is billed at the beginning of each month.
The Team Plan is designed for organizations and teams requiring multiple user accounts and collaborative features.
Team Plan users who opt for an annual subscription do not have a free trial period. The annual subscription fee is billed at the beginning of the subscription period.
Team Plan users who opt for a monthly subscription do not have a free trial period. The monthly subscription fee is billed at the beginning of each month.
To request a refund during the eligible period, please contact our support team through our Support Center or via email at [email protected]. Your request should include:
Once your refund request is received and verified, we will process your refund within a reasonable timeframe. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your statement, depending on your financial institution.
Certain items are non-refundable, including:
We may update our Refund Policy from time to time. Any changes will be posted on this page, and you are advised to review this policy periodically for any updates. Changes to this policy are effective when they are posted on this page.
If you have any questions about this Refund Policy, please contact us at Support Center or via email at [email protected].
This Refund Policy was last updated on May 20, 2024.